Returns & Refunds

Thank you for shopping with MySportsIndia.com! We are committed to providing you with the best sports goods, fitness equipment & accessories, sportswear, athletic & sports shoes and prizes. In the event that your purchase does not meet your expectations, we have outlined our Returns & Refunds Policy below to ensure a seamless and satisfactory experience.

Returns Eligibility
Products Covered Our Returns
Refunds Policy covers almost all goods purchased from MySportsIndia.com, including but not limited to:
◆ Sports Goods (Cricket Bats, Footballs, Basketball Nets, etc.)
◆ Fitness Equipment (Dumbbells, Treadmills, Yoga Mats, etc.)
◆ Accessories (Water Bottles, Fitness Trackers, etc.)
◆ Sportswear (T-shirts, Shorts, Track Pants, etc.)
◆ Footwear (Walking Shoes, Running Shoes, Football Shoes, etc.)
Certain items such as undergarments, swimsuits, all of the prizes, personalized or customized
products are NOT acceptable for returns.
Conditions for Returns
To be eligible for a return, the product must be:
◆ Unused, unworn, and in the same condition as received
◆ In its original packaging with all tags and labels intact
◆ Returned within 3 working days from the date of delivery
Returns Process
Initiating a Return
To initiate a return, please follow these steps:
◆ Log in to your MySportsIndia.com account
◆ Go to the ‘Order History’ section
◆ Select the order containing the item you wish to return
◆ Follow the instructions to generate a return request
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part. We recommend using a traceable shipping service to ensure the safe return of the item.
Refund Process
Refund Eligibility
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are processed based on the following conditions:
◆ If the return is approved, a refund will be initiated to your original method of payment
◆ Refunds may take 15 business days to reflect in your account
Non-Refundable Items
Certain items are non-refundable, including:
◆ Gift Cards
◆ Items damaged due to misuse or neglect
Exchange Policy
We offer exchanges for products if:
◆ The product received is damaged, defective, or different from the one ordered
◆ You want a different size or color of the same product

If you wish to exchange, please follow the return process mentioned above and place a new order for the desired item.